Bouncy Castle Rentals Calgary, Edmonton, Vancouver, Saskatoon and Lethbridge
Fequently Asked Questions?
1. What is going on after I submit my online booking request form online?
We will check availability and confirm via e-mail (providing all the details such as pick up time, drop off time address to pick up, total $ amount, picture of the chosen bouncer and all safety rules) the reservation within 24h. The client shall confirm within 48h via e-mail in order to reserve the rental. If the client does not confirm within 48h reservation is canceled. Booking is free. You pay at the pick-up time security deposit of $100 cash and rental price plus GST or GST/PST for British Columbia province. We prefer e-mail communication with clients due to high load of work. Last moments bookings are welcome.
2. When do I pick up and drop off the bouncer?
Saturday rentals pick up Friday after 6 pm (upon request and must be coordinated with local office) or Saturday 8 to 10 am and Saturday's rentals must be returned in the office latest Sunday 9:30 am or security deposit of $100 will be taken as we are losing Sunday's bounce house rental.
Sunday's rentals pick up between 9:30 to 11 am in Sunday. Week days pick up must be coordinated with the local office.
Pick up for rebntals during the week Each office will advise about the pick-up / return time and location with the confirmation e-mail. inflatable bouncer rental Calgary, inflatable bouncer rental Edmonton, inflatable bouncer rental Vancouver, inflatable bouncer rental Lethbridge and inflatable bouncer rental Saskatoon.
3. What area in the city are you located for pick up / drop off?
Calgary Birthday Party Rentals (Alberta) - 534 Cleveland Crescent SE, Calgary, T2G 4A9
Edmonton Birthday Party Rentals (Alberta) - 95 Avenue NW
Vancouver Birthday Party Rentals (British Columbia) - Coquitlam
Saskatoon Birthday Party Rentals (Saskatchewan) - Avenue J. North
Letbridge Birthday Party Rentals (Alberta) - 9th Avenue North
4. Do you deliver or we have to pick up and drop off the bounce house rentals?
The rental cost doesn't include delivery and take out. You have to pick up from Fun 4us Rentals location and then drop off the bouncy castle within 24h. We offer delivery and set up and take out for additional charge within city limits. The cost depends from the size of the city:
Calgary bouncy castle rentals (Alberta) - one way from $50, delivery set up / take out $90
Edmonton bounce house rentals (Alberta) - one way from $50, delivery set up / take out $90
Vancouver bounce castle rentals (British Columbia) -one way from $50, delivery set up/take out $100
Saskatoon bouncy house rentals (Saskatchewan) - one way from $50, delivery set up / take out $90
Lethbridge inflatable bouncer (Alberta) - one way from $30, delivery set up / take out $50
Offices reserve the right to refuse delivery or to charge extra dollars depends on the location and travel time. Please consult the local office for delivery set up / take out quotes.
5. Do we pay damage deposit?
Yes, you have to pay $100 cash as a damage deposit at the pick-up time and you will get it back when you bring the bouncer back to us clean and undamaged. It is very important to have the bouncer dry at the drop off time (please don't leave the bounce house during rain outside or to stay outside overnight). If the bouncer is returned to us wet you will not receive your security deposit back. The water will damage the bouncer.Birthday
The damage deposit is same for all locations: Party inflatables Calgary, Party inflatables Edmonton, Party inflatables Vancouver, Party inflatables Lethbridge and Party inflatables rental Saskatoon.
6. Is it easy to install the bounce house?
7. How heavy is the bouncer? Is there anybody to help me to load it in my vehicle? Can it fit in my car trunk?
The bounce castles are between 55-77lbs (20-35kg). We always help our clients to load their bouncers in their vehicle. The bouncer can fit in any small car trunk. We also provide all the equipment you need in order to use the bounce house.
8. What do we do, if it rains the day of the party?
You can just cancel at last moment on the morning you suppose to pick up, no cancelation fees. If you decide to rent the bouncer you will be charged full rental fee for the bounce castle rentals. If the bouncer is returned wet soaked with water you will lose your security deposit of $100. We don't allow use of the bouncers during rain or snow. All our locations have the same policy: Inflatable rental Calgary, Inflatable rental Edmonton, Inflatable rental Vancouver, Inflatable rental Lethbridge and Inflatable rental Saskatoon.
9. Can I set up the castle on concrete or on deck?
No, you can't. It based on safety issues.
All our locations have the same policy: Bouncers rental Calgary, Bouncers rental Edmonton, Bouncers rental Vancouver, Bouncers rental Lethbridge and Bouncers rental Saskatoon.
10. Is the blower very noisy?
The blower is noiseless outdoor but indoor can be noisy; however blower works constantly all the time while the kids are playing. Please note that during hot summer day's blowers must be installed under the shade or overheating protection built in could turn off the blower for 10-15 minutes to cool down.
11. What is the lowest temperature I can use the bouncer outdoor?
We don't allow the use of the bouncers below +10º C degrees and during rain or snow. If it happens to rain or snow during the party, first thing is to turn off the blower and pull out the kids.
12. Can we use the bouncer with pets?
No pets or adults are allowed on the bouncers.
13. Do you clean and sanitize the bouncers after each use?
Yes, we first check the integrity of the units with air and then we vacuum and clean stains from the previous party only with soap and water. (We don't use any strong chemicals to sanitize the inflatable bounce castes). We wash the plastic balls for the ball pit area once a month with water.
14. What is the maximum kids' age of use for the inflatable bounce house rentals?
Most of our bouncers are suitable only for kids under 10 years of age. Older kids will damage the bouncers and it is not safe. Adults and pets are not allowed in the bounce house.
15. How many bags with balls will need to fill up the ball pit area for bounce castles?
In order to fill up the ball pit area of the bounce house and to satisfy your kids you will need to rent 3 bags with balls (approximately 750 pcs).
16. Can I use the bouncers for public events?
In Alberta No, as we are not registered with AEDERSA. Saskatchewan and British Columbia yes. However only 5-10 kids can play at the time safe in our bounce houses and the host must make sure someone supervise the kids all the time during the event and make small groups of 5-10 kids to play at the time if you are expecting more kids.
17. Is food, shoes or kids with face paint allowed in the bouncers?
No food, no shoes or face paint allowed in our castles.
18. Do you provide all the equipment we need to set up the bouncer?
Yes, we provide all the equipment in order to use the castle.
Inflatable bouncy house rental place can rent to you:
Please note that if you do not have electric access to plug the air pump you will need generator, only Calgary (Alberta) office rent out generator ($70 for 24h rental). For Calgary, if you need a generator please advise at the time of booking. Customers from other cities could rent generator from Home Depot tool rental departments.
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